| Job Location | Ras Al Khaimah, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Real Estate |
| Functional Area | Not Mentioned |
Black & Grey HR is recruiting for a leading diversified group of companies in the United Arab Emirates. Our client is looking to hire a experienced Community Manager who will be responsible the management and support of the Community as well as Property Management. This role acts?as the primary liaison between all stakeholders within Community & Property Management, and will be responsible fostering a sense of cooperation and building?positive relationships across all levels.- Common Services , Internal communications, Financial Management, maintaining environmental standards etc- Implementing management plans to sufficiently and proactively plan all activities throughout the year ensuring all milestones and timelines are met. Ensuring facilities, services, infrastructure and common areas in the Community and OA, meet the best? standards.- Manage and run monthly, bimonthly, quarterly, and annual Board Meetings per the management agreement and attend community events as needed- Maintains unit files relating to the Association. Responsible for maintenance of client data base, including updating board and resident information- Assist with architectural review process and/or routine inspections in accordance with management agreement.- Communicates with third party operators, homeowners, government authorities, vendors, realtors, tenants and board members as needed- Assists unit owners with service requests. Review and analyze requests submitted by unit owners and?certain value , prepare RFPs, coordinate meetings, oversee vendor interactions. Monitors the procurement cycle to ensure timely execution of purchase requisitions and approvals- Managing revenue collection process to ensure maximum collections. Liaise with chronic defaulters directly and propose payment plans to settle outstanding service charges; Advise and assists in regards to legal approaches for the recovery of outstanding service charges.- Develops ways to gauge customer satisfaction levels and improve on CSAT metrics YoY.- Manages and provides leadership to members of the Property Management / Collections team.- Manages all third party operators , vendors and contractors with respect to the Community.- Provides leadership and consults with clients/association stakeholders on best practices with regard to the management and oversight of their community. Communicate with board, unit owners, vendors and government agencies in a clear, thoughtful and consistent mannerRequirements- The ideal candidate will come from a reputable Community/Owners Association background withstrong experience in Property Management. Experience handling Facility Management or Engineering will be advantageous.- Qualified Bachelors degree or Engineering Degree is essential.- Strong Team management skills , communication skills with high levels of customer service orientation- Ability to prioritize and organize his/her workday with interruptions amidst changing priorities- Knowledge of Microsoft Office (Word/Excel/PowerPoint) & SAP will be preferred.- Professional certification in association / community management or holding ?Licensed association manager? certification etc. will be advantageousBenefitsAttractive Salary + Benefits
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