| Job Location | Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Legal Process Outsourcing (LPO) |
| Functional Area | Not Mentioned |
Job SummaryThe primary responsibility of this jobholder is to ensure seamless day-to-day operations in line with scheme manuals, approved SOP and SLA.Key Accountabilities? Accountable for all aspects of credit card, debit card, pay card Chargeback cases are processed on daily bases.? Follow up on Chargeback raised task, to check the incoming received. ? Prepare financial voucher to credit/debit customer/suspense account in line with the association guidelines.? Closure of all activities assigned on the same day.? Ensure scheme chargeback process manuals are read timely.? Share best practises & scheme rules knowledge with the peers.? Handling all activities assigned by the line manager and department head.? Ensure all complaints are escalated to line management and resolution is provided.? Complies with company policies, procedures and standard of ethic, integrity and scheme regulations.? Excellent problem solving and Inter personal skills. Competencies
Keyskills :
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