| Job Location | Qatar |
| Education | Diploma; Graduate |
| Salary | Not Mentioned |
| Industry | Ticketing / Travel / Tourism |
| Functional Area | Not Mentioned |
Job Title: Reservation AgentQualifications & Requirements:High School, Higher Secondary, or Bachelor’s Degree (preferred)Good communication and customer service skillsBasic computer skills and familiarity with reservation systems or softwareExperience:1–3 years of experience in reservations, ticketing, or customer service (preferred)Key Responsibilities:Handle reservations and bookings via phone, email, or online platformsProvide accurate information about room availability, flight schedules, or travel packagesAssist customers with modifications, cancellations, and special requestsProcess payments, refunds, and issue confirmationsMaintain accurate customer records and booking dataCoordinate with other departments (front desk, operations, or airline teams) to ensure smooth service deliveryResolve customer complaints or escalate issues appropriatelyMeet targets for bookings, upselling, or occupancy where applicableStay updated on products, promotions, and company policies
Keyskills :
Excellent communication and interpersonal skills
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