Multi-Property Government Relations Manager

Job Description

JOB SUMMARYPurpose is to carry out tasks related to the processing of employees visas and government related documents and ensures compliance with immigration and other relevant regulations.Responsible for the daily activities related to Government Relations including visa and license applications.Maintains open lines of communication with various Government and Municipal agencies CANDIDATE PROFILEEducation and Experience

• High school diploma or GED 3 years experience in the government relations, human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Government Relations, Human Resources, Business Administration, or related major 1 year experience in the government relations, human resources, management operations, or related professional area.

CORE WORK ACTIVITIESManaging Government Relations Activities

• Manages and ensures that various licenses requested for hotel, hotel associates or guest are filled and obtained on time.
• Monitors the visa, occupational card and passport expiration of all associates.
• Files visa applications for guests and employees and ensures a timely approval.
• Maintains a weekly cost overview with detailed justification.
• Arranges the coordination of associates departures at the airport at the end of their contract to ensure visa cancellation.
• Assists the Sales Department with leads from local companies and Government institutions.
• Assists with all Government matters where necessary.
• Works with relevant government agencies or departments to ensure documents are processed properly.

Managing Legal and Compliance Practices

• Ensures all food handling cards are filled, approved and renewed on time for all associates who have direct contact with guest.
• Maintains a passport & visa file system in the office.
• Ensures that front office maintains a proper guest passport file system.
• Ensures compliance with regulations relevant to Government Relations transactions and activities.
• Provides guidance to other departments to ensure that employees have the necessary documents.
• Ensures employee files contain required employment paperwork, related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time.
• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
• Communicates property rules and regulations via the employee handbook.

MANAGEMENT COMPETENCIES Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

• Communication-Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

• Problem Solving and Decision Making -Identifies and understands issues, problems, and opportunities obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

• Professional Demeanor- Exhibits behavioral styles that convey confidence and command respect from others makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams -Actively participates as a member of a team to move the team toward the completion of goals.

• Driving for Results - Sets high standards of performance for self and/or others assumes responsibility for work objectives initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals proactively takes action and goes beyond what is required.

• Planning and Organizing -Gathers information and resources required to set a plan of action for self and/or others prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

• Customer Relationships- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the companys service standards.

• Global Mindset-Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives utilizes differences to drive innovation, engagement and enhance business results and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.

• Talent Management- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Personal Expertise

• Applied Learning- Seeks and makes the most of learning opportunities to improve performance of self and/or others.

• Business Acumen -Understands and utilizes business information to manage everyday operations.

• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.

• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Compensation and Benefits - The knowledge of principles, regulatory laws, and application of human resources compensation and benefit methods, including workers compensation and work accident procedures.

• EEO - Knowledge of federal, state, and local laws and regulations that affect employment. This includes the ability to administer and monitor Affirmative Action programs and analyzing diversity reports.

• Associate Relations - Knowledge of the broad range of relationships that could impact an employee, employer, or applicant. This includes knowledge of federal and state laws, company policies and practices, and ethical obligations to investigate, evaluate, and recommend an appropriate resolution to an employee or labor relations complaint.

• Recruitment and Hiring - Ability to recruit, interview, and hire qualified candidates. This includes knowledge of best practices for each stage of the selection system.

• Training - The ability to perform training needs assessment analysis, develop training programs, and effectively delivering training modules to employees.

• Payroll - Knowledge of principles and application of human resources hourly and management payroll methods and practices.

• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.

• Reading Comprehension- Demonstrates understanding of written sentences and paragraphs in work-related documents.

• Writing- Communicates effectively in writing as appropriate for the needs of the audience.

With our diverse portfolio of locations, youll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey thats right for you. With more than 1100 managed properties and 19 brands youll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World at Delta Hotels.

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About Company

Marriott Hotels & Resorts is Marriott Internationals brand of full-service hotels and resorts based in Bethesda, Maryland. As of June 30, 2020, there were 582 hotels and resorts with 205,053 rooms operating under the brand, in addition to 160 hotels with 47,765 rooms planned for development