Senior Officer

Job Description

Role Objective:1. Responsible for developing and servicing retail loans, including auto, residential mortgage loans, and unsecured personal loans.2. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.3. Relies on instructions and pre-established guidelines to perform the functions of the job.4. Works under immediate supervision.5. Typically reports to a manager or head of a unit/department.Key Responsibilities & Accountabilities:Operational1. Obtains necessary information to process and complete loan files.2. Examines documents to ensure accuracy and compliance with existing underwriting guidelines.3. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.4. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.5. Typically reports to a supervisor.6. Ensure that enterprise information systems operate according to internal standards, external regulatory standards, and legalrequirements7. Maintains corporate policies and standards aimed at minimizing costs related to the acquisition, implementation and operation8. Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that minimize costs commensuratewith acceptable risks9. The client's file transfer in the case of constant delay payment to the company's lawyer in a permanent coordination with the directlyresponsible.10. Negotiate with the client understands reasonable time limit fixed in repayment.People1. Establish long-term and good relationship with the staff & clients of the company.2. Maintain the confidentiality of customer informatition.Key Interactions and Relationships:Internal1. Credit Control Division2. Financial Control Division3. All FSD Staff External1. Customers2. VendorsKey Performance Indicators: 1. Provides overall optimum delivery and support by IT function to allcorporate units2. Achieves targets set in terms of credit system, user satisfactionscores, etc.3. Relates to all levels of the user communityCompetencies (Knowledge, Skills and Abilities):1. Accountability,2. Achievement Orientation,3. Analytical Ability,4. Communication Skills,5. Creativity & Innovation,6. Impact and Influence,7. Initiative,8. Organizing & Planning Skills

Keyskills :
Senior Officer