Hotel General Manager

Job Description

On a behalf of high-profile client, we are looking for outstanding Hotel General Manager to hire urgently, it is preferable to have work experience in Saudi Arabia or GCC. Summary:Our client is seeking a Senior Hotel General Manager responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners and other stake holders. Responsible for managing the Hotels management team (HODs) and overall hotel targets to deliver an excellent Guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures. Job Duties:Oversee the operations functions of the hotel, as per the Organizational chart. Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOPs, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotels annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs. Prepare a monthly financial reporting for the owners and stake holders. Draw up plans and budget (revenues, costs, etc.) for the owners. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services. Act as a final decision maker in hiring a key staffs. Coordination with HODs for the execution of all activities and functions. Overseeing and managing all departments and working closely with department heads on a daily basis. Manage and develop the Hotel Executive team to ensure career progression and development. Be accountable for responsibilities of department heads and take ownership of all guest complaints. Provide effective leadership to hotel team members. Lead in all aspects of business planning. Respond to audits to ensure continual improvement is achieved. Corporate client handling and take part in new client acquisition along with the sales team whenever required. Assisting in residential sales as and when required and development with strong sales prospects. Responsible for safeguarding the quality of operations both (internal & external audits). Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements. Minimum Qualifications:A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. Excellent computer system skills. At least 15 to 20 years experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And 5 to 10 years of experience as a General Manager or Asst. General Manager.

Keyskills :
Hotel General Manager

About Company

About TSG (Talent Search Group)

Talent Search Group (TSG) is the most local recruitment influencing entity in terms of partnering with very prestige?s organizations ?Government, ?Semi governments and First class international institutions with regards to engineering and infrastructure business within the Saudi Market such as AECOME (USA), Egis (France), Proger (Italy) etc,

Saudi Arabia is going through transition period in all aspects , hence this will reinforces the needs for undertaken projects that will contribute in serving the economic development and expected to increase the Saudi GDP by multi-label hundreds of $ billions per year. The strategy covers encompass several new established Cities, including major luxury tourism destination and international airports, hotel brands, resorts and etc upon completion through partnering with the leading global consulting.

Furthermore, we would like to announce that Talent Search Group (TSG) has been officially, signed and allocated several recruitment and hiring projects with Saudi governments semi-governmental (Key Projects; Mega and Giga) and leading and world?s trusted construction engineering, operating and infrastructure consulting firms.
So we are continuously thriving to achieve 2030 Saudi vision through finding the right talented candidates across the globe. This collaboration includes different complex entities, for example but not limited to, Ministries, Leading Funds, Governmental Companies, Commissions and Authorities, leading and international organizations.

We always focus on cultivating professional relationships, networking, and attention to detail, which has greatly contributed to our success.