| Job Location | Oman |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
End-to-end technical project management for the galaxy in the website (main website, mobile website, app, check-in system, internet booking tool etc.).This involves:-Project scoping and requirements collection with stakeholders-Definition of functional specifications-Identification of resources-Definition of project plan-Contingency plans and escalations paths-Project budget definition and control-UAT and cutover planning-Project status reporting, at project team and senior managerial level-Management of solutions once in production. Accessibility, reliability, uptime, response time-Follow up on customer queries-complaints relevant to the products and services owned by the E-Commerce organization. -Organize and conduct training sessions for all departments directly and indirectly involved with the developed products and services (namely, WWCC, Customer Care).-Develop and maintain official Oman Air procedures for the activities which fall in the perimeter of responsibility of the department.-Test any new development or enhancement to the system to support the effective operation of the business. This involves liaising with external suppliers, testing of deliverables, and migration of data from existing systems and ongoing management of selected system-Create and maintain a strategic roll out plan (consistent with the Department objectives) of new functionalities on the web site with specific focus on flight ticket sale, so that they are identified, planned and timed with clear dates.-Project-manage the development of the Internet Booking Engine (IBE) on the website taking care of requirements, functional analysis and project management.-Manage UAT on IBE software releases.-Manage and develop electronic commerce inclusive of Oman Airs Internet Booking Engine (IBE), Redemption Booking Engine (RBE) B2C and other portals, CMS (Content Management Systems), WCI - MCI (Check-In Systems) , MYB (Manage Your Booking System).-Manages the day to day activities on the Internet Booking Engine as well as ensure marketing activities in relation to Sales on the WEB are correct and currently updated. The day-to-day activities would include site administration, storefront maintenance and support; handle web enquiries and support escalations.-Provide alternative solution and recommend the best solution based upon fact and insights.-Work closely with the whole organization to integrate electronic elements into all integrated communication programs and activities. -Manage the development and release of Request for Proposal (RFP) for required systems for the commercial department.-Maintain contracts with software vendors and ensure that Oman Air requirements and concerns are addressed by the suppliers.-Continuously explore areas, identify opportunities and perform strengths and weaknesses assessment for markets to generate additional revenue - achieve cost saving targets.-Undertake any other duties that may be assigned by Senior Manager E-Commerce or Manager from time to time.-Deals with the internal departments and external resources to Implement and follow-up changes to the current and future set-up on the own web site to maximize sales while ensuring the efficiency of the various booking engines and other web tools.-Manages the day to day activities on the Internet Booking Engine as well as ensure marketing activities in relation to Sales on the WEB are correct and currently updated. The day-to-day activities would include site administration, storefront maintenance and support; handle web enquiries and support escalations. REQUIREMENTS: -Bachelor degree in a related discipline preferably in Business Studies with a minimum of 7 years experience in handling e-commerce for a global digital organization preferable within the airlines industry.-University level education in E-commerce, engineering or related subject. Management education and experience.-Thorough knowledge of the technological structure of the internet, the World Wide Web and its trends-Through knowledge of Airline reservation systems.-Through knowledge of web UI design, usability and usability assessments.-Strong project management skills-Negotiation skills. Ability to influence internal counterparts and external partners and providers.-Good knowledge of office automation tools such as Microsoft Office (Excel, Word, Powerpoint)-Good knowledge of web programming languages and techniques (XHTML, Javascript, VB) and web design (Photoshop, Illustrator, Flash)-Proven communication skills, resilient and culturally sensitive with high level of motivational self-starter skill.-Must be able to create healthy working relationships with subordinates, giving clear managerial directives.-Fluency in written and spoken English is essential (Arabic desirable).-Minimum 7 years experience within aviation digital industry-E-Commerce experience is required
Keyskills :
Oman Air, the flagship company of the Sultanate of Omans Civil Aviation sector, commenced operations in 1993. Starting off as a regional player, Oman Air, as Omans national carrier has witnessed rapid growth in the last 14 years. Oman Air has played a major role in making Muscat a major traffic hub in the Middle East providing a fillip to commercial, industrial and tourism activities.
As a full-fledged commercial airline of Oman, Oman Air has striven to maintain high performance standards in all aspects of its operation. The Oman International Services was established in the year 1970 & later Oman Aviation Services was founded on 1981 to extend services to the other airlines in terms of cargo handling, ground handling etc.
The Oman Air fleet consists of most modern and fuel- efficient aircraft with aesthetically designed interiors. Ultra- modern in-flight service equipment is deployed onboard to improve safety and overall performance. Investment in new technology, planning and product innovation has propelled Oman Air to the forefront of the aviation industry.
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