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GSS MN S Deploy PdM Specialist

1.00 to 10.00 Years   Oman   13 May, 2022
CX Customer Experience
1 Jobs Openings
Job LocationOman
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Deploy PdM specialist (GSS MN S)MAIN PURPOSE OF THE ROLE AND KEY RESPONSIBILITIES:Key tasksExternal to GSS MN S

  • Understand Deploy Services requirements in customer tenders (Request for Proposals i.e. RFPs) and define Services scope.
  • Prepare Deploy Services sales proposal as response to customer tenders.
  • Define and document technical customer solution, respond to technical sections of tenders, and prepare costing
  • Responsible for developing sales cases during sales phase as per Market requirements
  • Ensuring efficient scoping and costing and lucrative value proposition creation and communication to stakeholders.
  • Proactively assists on engagement with customers regarding Nokia solutions that require consulting-led approach
  • Acts as a business level contact towards Customer and sales organization.
  • Responsible for scoping and cost analysis, estimation and benchmarking.
  • Performs risk analysis of the proposed solution. Acts as key bridge between sales and delivery phase to identify and manage risks and assure customer satisfaction.
  • Provide inputs for services margin during negotiations with a clear value-based pricing rationale.
  • Provides relevant service documentation in customer solution creation and negotiation
  • Provides handover deliverables as part of PTA
  • Involved in Cost approval review process
Internal to GSS MN-S
    • GSS MN-S Portfolio understanding and imparting the knowledge to the GSS MN S members
    • Understanding of Telecom implementation, installation material and project management
  • Manages quality and value by utilizing Nokia?s deep expertise, resources and intellectual capital to realize high customer value and delight.
  • Builds subject matter expertise on own solution area.
  • Shares and re-uses knowledge in own Business and cross Services
  • Provides feedback to global Line of Business on opportunities for new and improved solutions.
  • Participates in own Business internal development.
  • Supports colleagues by providing feedback and coaching.
    • Checks on Process adherence by GSS MN-S while handling case requests
REQUIREMENTS:Competencies:
  • Services Product Management
  • Service Solutioning
  • Knowledge of RAN/Microwave/OSS
  • Experience in project deployment/field experience
  • Customer Business Understanding
  • Customer Handling
  • Processes and Tools
  • Risk management
  • Cost & Profitability
  • Solution Selling
  • Bid capability
    • Flexible to work in different time zones to support APJ, EUR, IND, MEA, LAT and NAM markets
Education background:B. E/ B Tech/ Masters in Electronics/Communication/Electrical/Telcom/ITExperience of 8--12 years actively involved in Telco/IT project planning/implementationPERSONAL ATTRIBUTES:
  • Positive Attitude
  • Customer focus
  • Serving mindset
  • Team player
  • Delivering Quality and Results
  • Learning and Discovering
  • Innovation oriented
  • Applying Understanding, Knowledge & Expertise
Additional Information

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