Change Management Senior Proficient

Job Description

Change Management Senior Proficient - ( 22207 ) Role Purpose To lead the cultural change programs and initiatives on behalf of Oman Telecommunications Company (Omantel) with an aim to reduce change impact on business; to establish, maintain and continually improve a proactive and effective manage the change within the company with a focus on building employee engagement through timely and effective communication. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee acceptance & engagement and minimize resistance. * Helping the senior manager to fulfill the role of change sponsor by providing direct support and coaching to line managers as they help their staff through transitions * Supports project teams in integrating change management activities into their project plans * Implements short and long-term operational plans for Change management in line with Employee Engagement initiatives * Participates in the Department?s budget planning phase in order to ensure sufficiency of allocated budget to meet the change management needs on projects * Develops and oversees implementation of change management plans during various employee engagement and other HR projects * Provides expert advise on how to manage and implement change focusing on leadership and behavioral skills * Facilitates HR enhancement workshops with an aim to gather feedback on current processes and procedures and work with the HR team to devise improvisation initiatives * Project manages the implementation of all change programs within Omantel and their impact on business * Applies a structured methodology and lead change management activities by assessing the change impact * Completes change management assessments and creates change management strategy through identification, analysis, preparing risk mitigation tactics so as to identify and manage anticipated resistance * Consults and coaches project teams through communication and training * Integrates change management activities into project plan and evaluates and ensures user readiness, manages stakeholders, tracks and reports issues, defines and measures success metrics and monitors change progress * Plans and develops cultural change programs and project manages change initiatives * Leads changes of culture, approach, systems and processes within Omantel, as a result of which staff at all levels retain ownership of processes and see a positive contribution to their work * Defines the scope of the Change Management processes, function, configuration items to be controlled, and the information that is to be recorded * Identifies hurdles or risks during change management projects and formulates solutions to mitigate these risks and overcome the hurdles. Provides professional advice to senior management staff on consequences of programs of change * Delivers highest level of customer service to employees at all levels within Omantel through tailored change management initiatives * Designs informative change management interventions to ensure Omantel?s employees have sufficient awareness about HR policies, objectives, procedures and programs, to maximise employee engagement and contribute to the effective promotion of Omantel?s HR strategy * Designs and implements employee communication messages to support Omantel?s transition through organization structural changes * Develops and publishes Change Management standards, Change Management plans and procedures, ensuring that these documents are updated at all times * Evaluates the existing processes and procedures to ensure that Change Management is being carried out in the most efficient and effective manner and initiates appropriate corrective action * Monitors day-to-day activities to ensure compliance with stipulated policies and procedures * Manages major Change project(s) including creating and managing a Project Team * Liaises with external consultants and manages internal Stakeholder expectations in order to ensure time, cost and quality outcomes of the project(s) * Identifies, tracks, manages and resolves project issues and risks * Coordinates with other sections to fulfill project requirements * Ensures project completion within project timelines * Conducts project evaluation upon project completion.QualificationsJOB SPECIFICATIONSKnowledge / Technical Skills * Fluency in Arabic and English * Thorough knowledge of Human Resource principles and tools * Good knowledge of Change Management * Good understanding of telecommunications industry Education /Certifications * Bachelors? Degree in Human Resources * Certification in Change Management and Project Management an advantage Experience * At least 8 years of relevant experience

Keyskills :