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Software Support Specialist
3.00 to 5.00 Years
Obour City, Cairo , Egypt
07 Aug, 2019
Ibnsina Pharma
1 Jobs Openings
Job Location
Obour City, Cairo , Egypt
Education
Not Mentioned
Salary
Not Mentioned
Industry
Pharmaceutical
Functional Area
Not Mentioned
Job Description
Train & Coaching users on Company Software functional /Behavior through individual session on-site or on-line
Analyze customers? needs and business processes in order to map them properly with the software.
Creating the analysis document and getting the business user approval.
Implement business needs on softwareAccompany customers in the full delivery cycle from software configuration to go-live.
Support the software regarding any issues, bugs
Deliver software functional training sessions on site or online to train IT/key users.
Develop all needed reports to be submitted to the direct manager.
Follow the instructions, requirements of the quality, safety and occupational health, the environment and road safety management system.
Perform any other assigned tasks as required by the direct manager within the same level of responsibility.
Keyskills :
Software
Remote Support
APPLY NOW
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