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Software Support Specialist

3.00 to 5.00 Years   Obour City, Cairo , Egypt   07 Aug, 2019
Job LocationObour City, Cairo , Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryPharmaceutical
Functional AreaNot Mentioned

Job Description

  • Train & Coaching users on Company Software functional /Behavior through individual session on-site or on-line
  • Analyze customers? needs and business processes in order to map them properly with the software.
  • Creating the analysis document and getting the business user approval.
  • Implement business needs on softwareAccompany customers in the full delivery cycle from software configuration to go-live.
  • Support the software regarding any issues, bugs
  • Deliver software functional training sessions on site or online to train IT/key users.
  • Develop all needed reports to be submitted to the direct manager.
  • Follow the instructions, requirements of the quality, safety and occupational health, the environment and road safety management system.
  • Perform any other assigned tasks as required by the direct manager within the same level of responsibility.

Keyskills :
SoftwareRemote Support

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