Customer Service Representative

1.00 to 10.00 Years New Cairo Cairo Egypt 21 Nov, 2024

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Successful candidate should be able to handle all customers inquiries received timely and professionally.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Troubleshoot and resolve product issues and concerns.

Keyskills :

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