Goods Flow Manager

Job Description

ROLE PURPOSE:To proactively integrate the retail ?communicating & selling? processes with the ?supplying? processes at store level.ÿTo support the strong alignment between supply and demand needed to secure agreed service level at lowest cost.ÿTo ensure an efficient logistics operation in the store.KEY ROLE-SPECIFIC ACCOUNTABILITIES:CUSTOMERS?ÿResponsible for minimizing local-local shortages in my store and securing that store stock is available for our customers.?ÿGive input to my in-store logistics manager regarding store logistic capacity requirements (space, equipment and people).?ÿAccountable for planning, organising and monitoring the store goods flow process from goods?ÿReceiving to sales locations replenishment, fulfilling the goal to be ready before store opening and that my areas of responsibility are in-shape as new.?ÿResponsible for minimising of the waiting times at full serve handout by optimising goods allocation and the planning of space, equipment and people.?ÿResponsible for securing all prerequisites are met in my area including people, tools, working methods and communication networks to contribute to an efficient range administration process in my store (space dimensioning, goods allocation).?ÿContribute to optimising the total supply chain costs by monitoring and giving input to my partners, within the supplying process, based on the defined communication set up, regarding customer expectations and potentials (loading quality, arrival precision etc).ÿCOMMERCIAL?ÿSecuring store stock is available for customers in order to maximise sales.?ÿOptimising goods flow productivity to fulfil overall qualitative and quantitative goals.?ÿSecuringÿanÿefficientÿgoodsÿflowÿbyÿhavingÿaÿcloseÿcooperationÿwithÿmyÿpartnersÿwithinÿthe commercial team in the area of merchandising in order to sell more.?ÿTaking accountability for handling damages in my store and working with my colleagues to identify the root cause of recurring damages and taking appropriate action to minimise the reoccurrence of these in future.?ÿOptimising the utilisation of existing logistic capacity in my store (space, equipment and people) and securing efficient goods flow, by ensuring all handling equipment is maintained to a high standard and functions effectively.?ÿActively contributing to the creation of the store business plan and converting business plan goals into clear logistic actions within the goods flow area. Take responsibility for executing relevant actions within this plan.?ÿMonitoring and controlling the development and execution of agreed goods flow actions.?ÿAnalysing the results of the Customer Satisfaction Survey, Brand Capital, Voice and Commercial?ÿReviews and using the insights gained from this to develop our business.?ÿImplementing agreed and decided global/national solutions, routines, working methods and tools.?ÿThis covers all replenishment and warehousing activities and includes the use of common IT systems and techniques.?ÿContributing to national and global development of IKEA in the areas where I, my team and/or my store have strong expertise.?ÿImplementing rules and guidelines in the areas of goods flow in my store and follow up on the implementation of these.?ÿContributing to environmental, health and safety performance in my store and securing compliance with the group risk manual in the goods flow operations areas.PEOPLE?ÿProvide an inspiring and motivating direction for my co-workers and engage them fully in the tasks of becoming leaders in Life at Home and generating sales growth.?ÿCreate an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.?ÿLead by example, being the goods flow expert in my store, sharing my competence to grow the overall knowledge and skills of the team and the store.?ÿRecruit my team through IKEA values by identifying what skills are needed now and in the future to achieve the objectives of their role.ÿIÿalsoÿidentifyÿtheÿmotivationsÿandÿcapabilitiesÿthatÿwill complement my existing team.?ÿCommitted to the development of my team.ÿTogether, we develop individual personal development plans to reflect the business and personal development needs. I support them in achieving these goals.?ÿEmpower my team by delegating responsibility to them, especially to my goods flow team leaders to help them grow and develop, according to their individual ability and experience.?ÿSupport my co-workers by sharing the VOICE results and together we analyses them and take actions to improve.?ÿActively support my goods flow team leaders to enable them fulfilling the goals in their respective area of responsibility.?ÿCreate an environment of trust by encouraging open, constructive, honest, two-way feedback with my team, the country in-store logistics manager and other colleagues.?ÿSecure the training of my team to ensure they are well informed, regarding the coordination and optimization of goods flow operations.?ÿActively lead and ensure that I have in place a living succession plan, working with my manager, my matrix manager and my human resources manager.FINANCIAL?ÿEnsure my team works proactively to optimise all goods flow operations in my store, contributing to the achievement of our goals within profit & loss.?ÿEnsure the goods flow actions support the achievement of the agreed goals.?ÿSet my goals based on the global and agreed KPIs.?ÿConstantly monitor our performance against agreed goals, adapting and taking action accordingly.?ÿEnsure all goods flow initiatives grow our business and support the sustaining of long-term profitability.?ÿcontrolÿcostsÿbyÿworkingÿinÿaÿlean,ÿsimple,ÿcost-consciousÿwayÿusingÿgoodÿexamplesÿand encouraging my team and my colleagues to discover even more effective ways of workingÿ

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