Technical Consultant

Job Description

# Candidate would be responsible for providing Implementing & providing Support for products resold by Gulf Infotech primarily, but not exclusive to G Suite & Office 365 along with troubleshooting software related issues causing hindrance in proper functioning of solutions resold by Gulf Infotech.# Candidate would be responsible to Deploy & Implement Projects related to Cloud Solutions# He would also need to learn new Solutions as and when Gulf Infotech launches them provide their Support whenever needed.# Candidate would need to follow the predefined SOP while providing Support for the customers.# Complete Technical Certifications as and when Required by Gulf Infotech# Handle complete Support Responsibility for all Products Resold by Gulf Infotech# Ability to Proactively Learn new Technologies with the help of Online Resources & Guides# Ability to Proactively help customers with quick thinking and troubleshooting skills# Manage & Resolve Customers Tickets based on SLA & Using Ticketing Platform.# Implementation & Deployment of Cloud Based Products along with Handling Support# Any other Responsibilities Assigned by the Management towards Technical Implementations & Support

Keyskills :
Cloud Cloud Computing Technical Support