| Job Location | Medina, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Hospitality & Accomodation |
| Functional Area | Not Mentioned |
JOB TITLE: RESERVATIONS AGENTDEPARTMENT: REVENUE & RESERVATIONSLOCATION: HABITAS ALULAREPORTING TO: RESERVATIONS SUPERVISORWHO WE AREHabitas is a global hospitality group created by a diverse community of people seeking human connection,authentic experiences and a better future together. Redefining the concept of traditional luxury in hotels, webelieve luxury cannot be bought or sold, but it is a feeling that exists in the experiences and memories thatwe create with others. Our mission is to change people?s lives through creating deeper human connectionsand to make a lasting impact on local communities through education, employment and the creation ofsustainable micro-economies. With ?HOMES? currently located in Mexico, Costa Rica, Morocco, USA, SaudiArabia and Namibia, Habitas is expanding globally across LATAM, Africa, the Middle East and Asia using itstechnology-driven approach and innovative vertically integrated model.OVERVIEWBrief overview of the role.The Reservation agents handles the requests from guests, companies and travelagents via phone and other platforms. He/She needs to ensure bookinginformation are input accurately into the reservation system, and maintain andupdate room availability on online booking platforms.MAIN DUTIES & RESPONSIBILITIES? Assisting with their bookings? Making reservations based on dates and rates available? Answer guest calls and emails promptly? Upselling rooms & cross-selling hotel various departments? Promotes hotel services? Assists reservations supervisor? Make sure reservations are properly filed and maintained? Reservations quality checkKNOWLEDGE & EXPERIENCE? PREVIOUS HOTEL IS EXPERIENCE IS A PLUS? OPERA PMS KNOWLEDGE IS A PLUS? ENGLISH- WRITTEN-SPOKEN
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