| Job Location | Medina, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Hotel Manager |
| Functional Area | Not Mentioned |
The property is a 34-room, 3-star property in the Quba district of Madinah. This is a ground-floor opportunity: you will build the team, set the systems, and own commercial performance from day one ? with direct access to the owner and a clear pathway to multi-property oversight as the portfolio grows. If you thrive in pre-opening environments and understand the rhythm of Hajj and Umrah demand cycles, this role was written for you.About the role- Location: Madinah, KSA- Type: Full Time- Reports to: Owner / Managing DirectorKey responsibilities- Lead the pre-opening phase: complete staff recruitment, onboarding, and role-specific training before the hotel receives its first guests.- Oversee all front-of-house operations daily ? reception, check-in/check-out, guest relations, and complaint resolution.- Own OTA channel management, with a primary focus on Booking.com: maintain rate parity, update availability, respond to guest reviews, and chase the property rating.- Build and execute a dynamic pricing strategy that accounts for Hajj, Umrah, Ramadan, and shoulder-season demand fluctuations.- Manage housekeeping and maintenance schedules to maintain room-readiness standards appropriate for a 3-star licence classification.- Control operating costs ? procurement, petty cash, supplier contracts ? and report monthly P&L summaries to the owner.- Ensure full regulatory compliance: MISA licence conditions, Balady (municipal) requirements, GOSI registration for all staff, and Qiwa contract authentication.- Report directly to the owner with weekly operational updates and flag any Nitaqat or Iqama matters requiring owner-level action.
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