Head of Shared Services

1.00 to 10.00 Years Medina, Saudi Arabia 06 Aug, 2024

Job Location	Medina, Saudi Arabia
Education	Not Mentioned
Salary	Not Mentioned
Industry	Other Business Support Services
Functional Area	Not Mentioned

Responsibilities

Oversee HR Regulatory Affairs: Ensure compliance with all relevant regulations and standards.
Manage HR Information Systems: Oversee SAP SuccessFactors, ensuring data accuracy and system efficiency.
Supervise Payroll & Benefits Administration: Ensure timely and accurate processing.
Oversee Employee Affairs: Address employee concerns and maintain a positive work environment.
Support HR Business Partners: Act as the back-office for HR Business Partners across all business units, providing necessary support and resources.
Ensure Checks and Balances: Complement HR Business Partners activities with proper controls.
Foster Collaboration: Build and maintain collaborative relationships with business units to understand and meet their specific needs.
Customer Orientation: Maintain a customer-oriented approach, ensuring satisfaction for both business units and employees.
Enhance Employee Experience (EX): Develop and implement strategies to improve the Employee Experience.
Lead Automation Initiatives: Drive initiatives to automate and digitize HR processes, improving efficiency and accuracy.
Stay Updated: Keep abreast of the latest technological advancements and implement best practices.

Qualifications

Minimum of 15 years of work experience in HR or related fields.
Proven experience in managing shared services in a complex organization with multiple stakeholders.
In-depth knowledge of HR Regulatory Affairs, HR Information Systems (SAP SuccessFactors), Payroll & Benefits, and Employee Affairs.
Strong passion for the Employee Experience (EX) and a commitment to automation and digitization.
Excellent leadership, communication, and interpersonal skills.
Customer-focused mindset with the ability to balance control functions and customer satisfaction.

Keyskills :

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