Aviation Assistant - SC5

Job Description

JOB PURPOSETo perform a range of coordination and administrative activities that contribute to the safe and effective air service to the humanitarian community.KEY ACCOUNTABILITIES (not all-inclusive)1. Perform operational coordination and administration of air operations, ensuring compliance?with WFP standards, including risk management processes, to support safe and?effective air?operations.2. Liaise with airport officials and other local authorities in order to obtain necessary clearances,?documentation and authorisations required for air operations.3. Carry out pre-flight actions to ensure that all registered passengers and cargo are duly carried?on the flight, in coordination with crew to ensure safe flights, escalating issues to a supervisor.4. Collate all post-flight documentation in order to confirm flights have taken place and in compliance with established conditions.5. Research, collate and report on aviation related information, to enable decision-making and?facilitate air transportation planning, execution and reporting in order to ensure?contractual?performance.6. Update and maintain relevant databases and records, ensuring that relevant information is?accurate, organised, accessible to others, and supports reporting requirements.7. Respond to client queries, following standard processes and obtaining guidance or escalating?as required, to ensure timely resolution of all enquiries with a high standard of client service.8. Liaise with internal counterparts in order to carry out duties successfully, support the alignment?of aviation activities with wider programmes, to facilitate a coherent?approach to air operations.9. Provide support to other staff, assisting them in completing tasks to agreed standards and?deadlines.10. Support process reviews, and improvements in methods and practices, in order to maximise?the performance of air activities and related operations.11. Follow standard emergency preparedness practices to support WFP to quickly respond in its?core areas at the onset of a crisis.12. Others as required

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