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Customer Service Representative

1.00 to 10.00 Years   Maadi Cairo, Egypt   02 Dec, 2023
Centro Global Solutions
1 Jobs Openings
Job LocationMaadi Cairo, Egypt
EducationNot Mentioned
Salary$0 - $500
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Keyskills :

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