Manager Ambulatory Operations - Lebanon

Job Description

* Collaborates with Patient Access and Patient Financial Services in establishing target and optimal accuracy and productivity guidelines for the Patient Registration areas, in direct conjunction with Revenue Cycle Management initiatives. Provides support and monitors department and individual accuracy of performance measurements against these guidelines.* Monitors the entering of orders and posting of charges to patient accounts. Greets visitors and patients entering the facility and responds appropriately to their needs. Assists patients with questions concerning billing statements on Medicare, etc., and takes appropriate action to make any needed corrections. May collect co-payments from patients as defined by Patient Financial Services. * Ensures compliance with department, hospital and regulatory standards. Enhances knowledge of IT/software systems utilized by Lancaster General and ensures implementation into daily operations.* Other duties as assigned.* A Bachelor?s degree in Business, Health Care Management or related field. Anyone hired prior to 7/1/2021 must obtain a Bachelors degree within 5 years of assuming the position.* Valid PA Driver?s License.* Two (2) years of experience in managing others* Three (3) years of experience in a healthcare setting, preferably ambulatory or primary care.* Prior multi-department management experience preferred.* Excellent interpersonal, verbal and written communication skills. Able to communicate effectively with peers and leaders at all levels, physicians, and various other stakeholders.* Knowledge and experience in data analysis and financial analysisPENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees: * 100% Tuition Assistance at The Pennsylvania College of Health Sciences* Paid Time Off and Paid Holidays* Shift, Weekend and On-Call Differentials* Health, Dental and Vision Coverage* Short-Term and Long-Term Disability* Retirement Savings Account with Company Matching* Child Care Subsidies* Onsite Gym and Fitness Classes PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH , and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

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