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Front Desk Receptionist

3.00 to 5.00 Years   Lebanon   14 Jun, 2023
Le Figaro by Michel Haddad
2 Jobs Openings
Job LocationLebanon
EducationNot Mentioned
SalaryNot Mentioned
IndustryHospitality & Accomodation; Administration Support Services
Functional AreaNot Mentioned

Job Description

Position Description:Our Front of House Reception team are the first point of contact for all visitors to the salon, the responsibilities of our reception team include greeting guests, assisting them with questions regarding our services and products, booking all appointments, checking the guest into the computer system, and receiving payments for services performed.Key Responsibilities & Accountabilities:

  • Welcome guests to the salon including offering clients welcome beverages
  • Create and maintain client profiles in our client management software
  • Develop and improve Le Figaro?s customer service experience
  • Respond to all enquires with high standards
  • Regularly attend, participate in, and support training and staff meetings for the salon
  • Communicate to management any occurrences involving staff or guests in the salon that require attention
  • Facilitate complaint resolution
  • Manage and optimize staff and room schedule
  • Meet monthly sales targets
  • Upsell our current promotions and services

Keyskills :

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