The position of Client Servicing is a main role to the business cycle; the incumbent provides qualitative and documentary support to the preparation of quotations, interacts with clients within the scope of the business cycle; the position requires the incumbent to have a thorough understanding of the phases/factors involved in the business chain.
Clearly understand the nature of events/projects carried out by the company and the various phases involved.
Clearly understand the requirement to be met by the company at the event ?Terms and Conditions (various components).
Clearly understand the business cycle. Handle client enquiry, prepare accurate and quality quotations, take on the cycle to its end ? obtain payments from the client
Follow up on: legal agreement, LPO from the client.
Support the Project team in terms of obtaining the right information from the client, follow up attendance sheet from the Project Team on the culmination of project
Update the PROJECTS SHEET ? DAILY STATUS; make necessary arrangements without delay for the preparation of invoice; update with the variances (if any) to be reflected in the invoices
Follow up on payment from the client
Adhere to the business cycle and do not open any risk scenario for the company.
