Connecting with key business executives and stakeholders and preparing sales / performance reports.
Answer client queries and identify new business opportunities among existing customers.
you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience
Build and maintain strong, long-lasting client relationships
Participate in contracts negotiations and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
