Job Location | Kuwait City, Kuwait |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Other |
Functional Area | Not Mentioned |
The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and committing to providing them with the best possible experience navigating Canonicals vast offering. Through a clear understanding of their customers objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap.We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. In order to provide the appropriate level of focus for each and every customer, CSMs are specialized in the following segments:
Keyskills :
Networking Storage Jira Iot Linux Os Migration Agile Methodologies Cloud Computing Salesforce Presentation Skills Security
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