Senior Manager CVP GCC and NALP

Job Description

Company DescriptionVisa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging ? where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world ? helping unlock financial access to enable the future of money movement.Join Visa: A Network Working for Everyone.This role is part of the GCC-NALP Products CVP and Loyalty team, which supports Visa to offer a strong consumer value proposition in the market.The role holder will work closely with the regional and CEMEA Products Leaders as well as other functions including Country management, Marketing, Finance etc. A key deliverable is to ensure a competitive product CVP through internal capabilities and external partnerships, to improve Visa?s market share and top of wallet position.In specific, the role will support the CVP team to

• Manage existing product benefit providers with a view on improving customer proposition and balanced with optimizing return on Visa investment
• Launch New product - includes expanding coverage of existing products to new markets as well as creating new variants based on regional requirements
• Explore continuous improvement opportunities in the value proposition including customer benefits, services and overall user experience

RESPONSIBILITIES

• Be a problem solver and trusted advisor to the Head of CVP and Loyalty for GCC and NALP
• Project manage multiple CVP initiatives including product launches and enhancements - covering business case preparation, system set up, pricing, communication etc
• Support in GCC and NALP product strategy development through a combination of consumer research, Visa data analysis, tracking usage of existing benefits
• Support in budget management including tracking of program performance and sharing forecasts with finance as per budget cycles
• Develop CVP addressing new and evolving consumer needs and emerging segments.
• Partner with internal stakeholders such as the CEMEA CVP Hub, Interchange, Pricing, Marketing, Research, Data science, MSA and Country teams and BDs
• Work with external partners including existing benefit providers and continuously evaluate new options
• Support initiatives such as benefits resell, enabling clients to differentiate their proposition in the market

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.Qualifications

• 8 to 10 years experience in financial and fintech industries. Product development and management experience is an advantage.
• Strong understanding of the clients? business and how it aligns with Visas strategy
• Project management skills and strong execution capability to deliver against tight deadlines
• Strategic thinking, strong analytical skills and financial acumen
• Self-directed and motivated with the ability to operate in a fast paced and constantly changing work environment
• Digitally curious, follows industry trends and can utilize this exposure to develop Visa?s products, customer experience and digital offerings
• Solid interpersonal skills, ability to effectively work and collaborate across the organization.

Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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