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PE Lead Pakistan

1.00 to 10.00 Years   Karachi, Pakistan   09 Jun, 2022
Mondelez International
1 Jobs Openings
Job LocationKarachi, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Are You Ready to Make It Happen at Mondel?z International?Join our Mission to Lead the Future of Snacking. Make It Matter.As part of Mondel?z International Business Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.) are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performanceHow you will contributeIn this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools. In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement. You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Data management
  • Leading teams, coaching and mentoring
  • Managing performance driven by service level agreements and metrics
  • Relationship management with a client focus
  • Problem solving and analytical skills
  • Communicating effectively, verbally and in writing
  • Process management skills
  • Working in a shared service organization a decided advantage
More about this roleWhat you need to know about this position:
  • The job holder will be leading People Experience Agenda across Pakistan and ensuring executing with excellence for all agenda items
  • Leading Work & Life Operations agenda for the market, with a focus on Moments that Matter; from hire to retire
  • Ensuring compliance with local regulations per market as per labor law
  • Submitting payroll input on monthly basis and participating in SOX controls
  • Partnering with People leads on the delivery of the Pakistan People agenda
  • Focusing on development of capabilities within his/her team and within the business
  • Continuously working on process enhancement and service delivery improvement
  • Leading the rollout of all BU/regional/global projects and initiatives
Job specific requirements:
  • Minimum 10 years of relevant experience
  • Working exposure to Workday is strongly preferred
  • Experience in HR operations in a complex multi national environment is strongly preferred
Work schedule: Full TimeNo Relocation support availableBusiness Unit SummaryMondel?z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.Mondel?z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job TypeRegularService Operations (Delivery)Global Business Services

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