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Multi Channel Customer Engagement Lead

1.00 to 10.00 Years   Karachi, Pakistan   14 Jul, 2024
Atos
1 Jobs Openings
Job LocationKarachi, Pakistan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Are you passionate about driving multi-channel strategies and enhancing customer engagement? Do you have experience in digital marketing and project management? If so, we have an exciting opportunity for you to join our team as a Multichannel Engagement (MCE) Lead in Pakistan. Read on and apply today for a life-changing career.Novo Nordisk has been globally recognized as the Best Place to Work, topping the ranks for two consecutive years in 2022 and 2023. It is an exciting time to join Novo Nordisk and be part of a dynamic company in an even more dynamic industry, helping us achieve our aspirations to establish a global presence in the industry.About the departmentThis position is part of the Marketing Department at Novo Nordisk in Karachi, Pakistan, which is a dynamic and fast-paced team driven to driving customer engagement and promoting our innovative healthcare solutions. With a focus on multichannel strategies, we aim to optimize our marketing efforts and deliver impactful campaigns. Join our team and help us make a difference in the lives of our customers.This role will report directly to the GLP-1 & Obesity Business Unit Director.The positionAs an MCE Lead at Novo Nordisk, you will have the following key responsibilities:

  • Design, develop, and implement best-in-class customer engagement processes and tools.
  • Monitor multichannel performance, offer insights, recommendations, and optimize campaigns for ongoing enhancement.
  • Keep up-to-date with digital marketing tools and techniques to optimize digital activities.
  • Conduct trainings for sales and head office teams to align with our Future Frontline ambition.
  • Lead change management efforts and collaborate with People & Organization and communication team to ensure organizational buy-in.
Qualifications
  • Masters or Bachelors degree in Marketing, Advertising, Digital Marketing, or Business Management.
  • With 4+ years of experience in the pharmaceutical industry and 2+ years of relevant experience in digital marketing and multichannel engagements.
  • Experience and knowledge in digital marketing and relevant analytical tools.
  • Proven project and team management skills.
  • Strong communication and interpersonal skills, with fluency in both written and spoken English and Urdu.
Working at Novo NordiskWe are a proud life-science company, and life is our reason to exist. We?re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things ? from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we?re all here - to ensure that people can lead a life independent of chronic disease.ContactUpload your CV to our online career page (click on Apply and follow the instructions).Deadline26 July 2024We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we?re life changing.#LI-AMS1

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