Manager Infrastructure Support-2200012851

Job Description

Manager Infrastructure Support - (2200012851)Job: TechnologyPrimary Location: Africa & Middle East-Pakistan-KarachiSchedule: Full-timeEmployee Status: PermanentPosting Date: 02/Jun/2022, 11:50:02 AMUnposting Date: 16/Jun/2022, 10:59:00 PMRole Responsibilities This senior role is within Tech Support team located in Pakistan ? Karachi in a focused team supporting the key platform of the bank. The team has a number of unique challenges on an interesting and varied platform that has a key strategic importance for the bank. The role will demand in depth knowledge in Platforms, RedHat Linux, Low latency investigations, Automation, System monitoring and performance tuning

• SME role to provide all-lines (1st-3rd) BAU Unix/Linux support to the Ecommerce / Platform business.
• High Severity incident management.
• Change coordination and implementation. Adhere to Change Control and Fault Reporting Procedures.
• Problem Management and Root Cause Analysis.
• Low Latency experience.
• Audit, Risk and Control engagement.
• Business continuity management.
• PTP Configuration and Administration experience
• Technical reviews & tools assessment.
• Performance/stability reviews/improvements.
• Service Improvement Plans.
• Put forward ideas to improve automation and/or efficiency and own through to implementation.
• Drive Delivery/Engineering teams to provide fit-for-purpose solutions as required.
• Work closely with PSS/Database/Network/Market Data Infrastructure teams to improve platform service offering.
• Infrastructure stability and pro-active health management.
• Server uplifts and decommission strategy
• Configuration management of the Unix estate.
• Operating system optimisation.
• Participate in an on-call rota
• Work out-of-hours/weekends as needed
• Perform & Support Server Migration activities (P2V / V2V)

• Deep knowledge of Linux system, Scripting, Monitoring, Public Cloud, especially Hat Enterprise Linux
• Understanding and use of essential tools for handling files, directories, command-line environments, and documentation
• Understanding of virtualization environments (ESXi) & RP4 servers.
• Deep understandings to operate running systems, including booting into different run levels, identifying processes, starting and stopping virtual machines, and controlling services
• Working knowledge to configure local storage using partitions and logical volumes
• Creating and configure file systems and file system attributes, such as permissions, encryption, access control lists, and network file systems
• Deploy, configure, and maintain systems, including software installation, update, and core services
• Familiar on security, including basic firewall and SELinux configuration

• Specific duties to be performed: Infrastructure Support, System Tuning and enhancements, Automation of daily routines, System deployment, Security and Audit Compliance, Applications scalability, Application redundancy
• Working knowledge in an orchestration and configuration management tool (preferably Ansible)
• Familiar with the IaaS public clouds (Azure or preferable AWS)
• Understand Infrastructure and security services like Load Balancing, Firewall, TLS encryption et Understand component placement for a traditional 3 tier application and microservices-based applications Proficiency in production troubleshooting, including distributed systems
• Familiar with Monitoring tools - both at the OS level
• Knowledge of Infrastructure as Code & understandings of process of managing and provisioning computer data center through machine-readable definition files, rather than physical hardware configuration

Keyskills :