Facilitate towards business growth by acquiring and providing administrative services to new customers. Ensure network rehabilitation along with organizing and controlling daily, weekly and monthly targets by utilizing resources (human, Tools and equipment) , for best customer experience .
Enhance network in potential/dry areas to ensure the rehabilitation of faulty network.
Ensure end to end process of providing New high-quality installations of phone Connection to customers, in smooth & trouble-free mannerÿ
HOW CAN YOU EXPRESS YOUR TALENT
Meet PSTN, broadband and IPTV sales target
Ensure Marketing in potential for Sale enhancement
Monitor timely and proper rectification of complaints (MTTR , MTTP) and Accurate Mapping of NEs
Conduct monthly meeting about progress review of MTTR, Repeat, Denial, MTTP, CHI, revenue and gross sale
Assist in Rehabilitation planning of business rich areas and ensure resource provisioning for network improvement
Co-ordinate with other agencies to protect and safeguard the PTCL Network during development activities
Support Development Wing in Rehabilitation of DC under rehab projects
Propose new potential areas for MSAG/dry areas and propose MSAGs for LLC
Ensure Jointing of underground and aerial cable and testing of newly commissioned OSP network
Planning to handle underground cable faults under prioritized schedule
Perform Data cleansing and mapping.
Ensure periodic training of relevant fieldÿstaff on quality of installation and fault rectification.
Ensure Maintenance of underground cables, renovation of local loops
Qualification
Minimum Bachelor?s degree
Experience:
Minimum 2 years of experience in the field of Telecom