| Job Location | Juffair Manama, Bahrain |
| Education | Higher Secondary School & Equivalent; Diploma |
| Salary | Not Mentioned |
| Industry | Chefs / F&B / Housekeeping / Front Desk |
| Functional Area | Not Mentioned |
?Assist in the coordination of tasks and operations of the Outlet.?Project courtesy, hospitality and professional behaviour across your department at all times with guests and fellow colleagues, and ensure Line Employees exercise the same levels of professionalism and courtesy.?Review reservations to ensure high levels of utilisation without risking overbookings.?Review reservations to manage those requiring special attention.?Ensure all Hotel guests are greeted and assisted according to established standards and procedures.?Handle VIP guests as required.?Spot check items served in the Outlet to ensure they meet established standards and procedures.?Assist with the arrangement of buffets to ensure proper set up, display and service.?Oversee the Room Service function including order taking, inspection and dispatch as appropriate.?Be the first line of defence to handle guest queries and resolve issues in a timely and professional manner.?Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.?Ensure all department level billing, cashiering and cash float procedures are strictly adhered to.?Be available to address issues with regard to charge disputes and discrepancies when required.?Conduct routine inventory taking to ensure stock levels for operating and other items are up to par for your department.
Keyskills :
Self-motivated Innovative thinking Strong interpersonal and communication skills Good leadership coaching and counselling skills Good analytical skills and strategic thinking Able to multi-task and prioritise tasks consistent with b
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