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Technical Support Engineer

1.00 to 10.00 Years   Jeddah , Saudi Arabia   02 May, 2023
Al Futtaim Group
1 Jobs Openings
Job LocationJeddah , Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Technical Support Engineer | Al Futtaim Automotive | FAMCOOverview of the role:To manage application & technical in-field support to sales team for new unit sales. In addition, this role will be responsible for timely submission of necessary reports to FAMCO & CE management along with coordination responsibility for site simulation and project studyÿÿWhat you will do:

  • Technical training for technicians about product technicalities and machines inspection.
  • Coordination with Product Manager for required support including but not limited to customer visits, technical submittals, competition offering summary, comparison studies, training arrangements
  • Supervising operation & maintenance trainings upon machine delivery at customer site.
  • Review & Implementation of MRS (specification) based on conducted competition studies. Communicate all necessary product developments with Sales Team & other stake holders (service, parts) including quotation specs update
  • Supporting sales team with customers visits and technical discussion
  • Machines configuration testing and competitor?s side by side testingÿ

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