| Job Location | Jeddah , Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
1.ÿÿÿÿÿCoordinate with outsourced development teams via email, telephone, and online project management tools such as monday.com.2.ÿÿÿÿÿCoordinate requests from internal departments and submit them to the development team.3.ÿÿÿÿÿFollow up on status of requests.4.ÿÿÿÿÿTest new features ensure they meet the expected functionality.5.ÿÿÿÿÿReport any bugs and ensure they are resolved.6.ÿÿÿÿÿUpdate internal departments if any new features have been added or bugs have been fixed.7.ÿÿÿÿÿDocument any type of request or bug in the system.8.ÿÿÿÿÿProvide technical assistance to end-users (customers and internal)9.ÿÿÿÿÿHandle technical requests, feedback, and complaints from customers.10. Arrange and schedule internal and external meetings to get user feedback, requests, and complaints.11. Document all communication between parties in an organized fashion.A summary of the role would include being a tester of new deployments in the system, reporting bugs, communicating with potential and existing clients as well as internal team members, and handling all feedback, request, or complaints from these groups.ÿ
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