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Sr. Associate - Admin Support- Call Center

0.00 to 1.00 Years   Jeddah , Saudi Arabia   26 Oct, 2022
Bupa Arabia
1 Jobs Openings
Job LocationJeddah , Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryInsurance & TPA
Functional AreaNot Mentioned

Job Description

Role Purpose:To provide a competent, courteous, efficient and proactive response to all calls that come to BUPA Arabia internally and externally, with a high level of quality that is in line to the image & standards of BUPA.Key Accountabilities:1- Calls handling

  • Provide a high level of customer service and professional communication skills
  • Keep records of calls placed and received, and of related toll charges
  • Offer special assistance to persons such as those who are unable to dial or who are in emergency situations
  • Send notification email in case of no answer and follow up
  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Escalates complaints to proper channels

Keyskills :

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