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Spare Parts Manager

5.00 to 7.00 Years   Jeddah , Saudi Arabia   06 Oct, 2023
SAMACO Automotive
1 Jobs Openings
Job LocationJeddah , Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryAutomotive Dealership & Distributor
Functional AreaNot Mentioned

Job Description

Functional Description:˙Responsible for driving all spare parts sales at a regional level for all spare parts products in line with set guidelines ofthe National Spare Parts Manager. Monitor adherence to set sales targets to ensure consistent growth and profitability˙Major Duties and Responsibilities:

  • ˙Implement sales plans for the Spare Parts Sales Unit in line with the targets and strategic objectives of Samaco.
  • Monitor sales performance of the region in line with set KPIs, take corrective/preventative action as necessary.
  • Ensure customer satisfaction throughout the entire cycle of spare parts provision
  • Drive increase in the operational efficiency of the region through the implementation of streamlining activities in linewith set policies and standards
  • Oversee the processing of payments in a timely manner and ensure customer data confidentiality
  • Manage the effective allocation of spare parts within the region and based on sales forecast and requirements
  • Ensure optimal and cost efficient management of the spare parts inventory within the in scope region
  • Monitor the effective allocation of workforce and physical resources across the region in line with the strategicobjectives of the Spare Parts Department
  • Ensure continuous improvement of inventory management systems and tools in line with international bestpractices
  • Assist in the development and monitor adherence of the spare parts sales team to set guidelines, policies andprocedures
  • Handle customer complaints and/or inquiries and relay them to the leadership as necessary
  • Ensure that the spare parts team(s) have the required skills and knowledge. Provide ongoing career support andmentoring as necessary
Note: this job description shall include, but is not necessarily limited to the above duties. May temporarily perform other duties assigned to maintain operations and services.˙FINANCIAL MANAGEMENT RESPONSIBILITIES:
  • Provide input to the Finance Department and the Unit leadership, as required and as per the approved governanceprocess, for the purpose of budget formulation
  • Monitor budget implementation and allocation to ensure that it is in line with the approved budget. Report anyactual / foreseen budgetary deviations and recommend corrective action as necessary
PEOPLE MANAGEMENT RESPONSIBILITIES:
  • Set performance management objectives for all reportees, based on the Unit objectives, and perform mid-year andyear end performance reviews. Monitor performance and give ad-hoc advice when necessary to ensure thatperformance objectives are met
  • Provide guidance to reportees on operational matters with mentoring and coaching when necessary in order toensure that they are well equipped to tackle the operational requirements from a professional and behavioralstandpoint
STAKEHOLDER MANAGEMENT RESPONSIBILITIES:
  • When requested, work closely with relevant internal and external stakeholders to coordinate activities andcontribute to the achievement of Spare parts Unit objectives
  • Maintain regular communication with internal and external stakeholders in order to ensure that professionalneeds are met in a timely and efficient manner
˙Reporting LineThis position reports to the After Sales Manager.˙Span of ControlThis position supervises department and related spare parts staff.

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