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Spare Parts Manager

5.00 to 7.00 Years   Jeddah , Saudi Arabia   06 Oct, 2023
SAMACO Automotive
1 Jobs Openings
Job LocationJeddah , Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryAutomotive Dealership & Distributor
Functional AreaNot Mentioned

Job Description

Functional Description:ÿResponsible for driving all spare parts sales at a regional level for all spare parts products in line with set guidelines ofthe National Spare Parts Manager. Monitor adherence to set sales targets to ensure consistent growth and profitabilityÿMajor Duties and Responsibilities:

  • ÿImplement sales plans for the Spare Parts Sales Unit in line with the targets and strategic objectives of Samaco.
  • Monitor sales performance of the region in line with set KPIs, take corrective/preventative action as necessary.
  • Ensure customer satisfaction throughout the entire cycle of spare parts provision
  • Drive increase in the operational efficiency of the region through the implementation of streamlining activities in linewith set policies and standards
  • Oversee the processing of payments in a timely manner and ensure customer data confidentiality
  • Manage the effective allocation of spare parts within the region and based on sales forecast and requirements
  • Ensure optimal and cost efficient management of the spare parts inventory within the in scope region
  • Monitor the effective allocation of workforce and physical resources across the region in line with the strategicobjectives of the Spare Parts Department
  • Ensure continuous improvement of inventory management systems and tools in line with international bestpractices
  • Assist in the development and monitor adherence of the spare parts sales team to set guidelines, policies andprocedures
  • Handle customer complaints and/or inquiries and relay them to the leadership as necessary
  • Ensure that the spare parts team(s) have the required skills and knowledge. Provide ongoing career support andmentoring as necessary
Note: this job description shall include, but is not necessarily limited to the above duties. May temporarily perform other duties assigned to maintain operations and services.ÿFINANCIAL MANAGEMENT RESPONSIBILITIES:
  • Provide input to the Finance Department and the Unit leadership, as required and as per the approved governanceprocess, for the purpose of budget formulation
  • Monitor budget implementation and allocation to ensure that it is in line with the approved budget. Report anyactual / foreseen budgetary deviations and recommend corrective action as necessary
PEOPLE MANAGEMENT RESPONSIBILITIES:
  • Set performance management objectives for all reportees, based on the Unit objectives, and perform mid-year andyear end performance reviews. Monitor performance and give ad-hoc advice when necessary to ensure thatperformance objectives are met
  • Provide guidance to reportees on operational matters with mentoring and coaching when necessary in order toensure that they are well equipped to tackle the operational requirements from a professional and behavioralstandpoint
STAKEHOLDER MANAGEMENT RESPONSIBILITIES:
  • When requested, work closely with relevant internal and external stakeholders to coordinate activities andcontribute to the achievement of Spare parts Unit objectives
  • Maintain regular communication with internal and external stakeholders in order to ensure that professionalneeds are met in a timely and efficient manner
ÿReporting LineThis position reports to the After Sales Manager.ÿSpan of ControlThis position supervises department and related spare parts staff.

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