?Establishing and maintaining good customer relations.
?Schedules service and repair appointments.
Receiving vehicles.
Advising customers (checking and diagnosing vehicles with test equipment, returning of valuables left in the car, documenting of body/paint damages in presence of customer,
Issuing of detailed receiving forms using standard text and flat rates.
Fixing of deadline for completion of work and method of payment.
.Advising customers concerning vehicles maintenance, accessories and technical problems.
Following up in with progress of repairs in conjunction with the workshop staff involved.
Continuous update of the reports
Acting proactively with customers to check their requirements or if any complaints are existed
Archiving work orders future reference, Invoices & other relate d documents for.
