Receive public inquiries and direct them to the suitable department or employee to respond to the request
Answer and direct all incoming calls
Provide callers with basic company information such as company address, directions to the company location, company fax numbers, company website and other related information
Take adequate messages when required and relay them in a timely manner
Receive any deliveries at reception and redirect mail within the organization
Ensure the front office and reception remain clean and tidy at all times
Maintains safe and clean reception area by complying with procedures, rules and regulations. Contribute to developing an effective culture at the organization, upholding company values and staff morale
