Drafting, reviewing/editing, and negotiating strategic and transactional customer agreements such as (but not limited to): customer portal registration, customer KYC, customer NDA, supplier KYC, supplier NDA, customer sales contracts, amendments, contract renewals and expansions, and customer requests for proposal.
Reviewing and approving contracts terms negotiated by Client Relations Section Head
Providing training and day-to-day mentorship to Technical Writing Analyst and Service Developer Analyst.
Managing Tenders/Contract technical libraries and contract databases.
Advising sales and business teams on agreement structure and alternatives.
Managing the contract approval process to meet/exceed business cycle time requirements.
Leading lean and process improvement efforts to support achievement of business objectives.
Monitoring & Controlling???????????
Supervise and manage work required by concerned departments to ensure delivering SANS services to client on time within the right quality
Supervise and assist in the development and maintenance of the Sales Cycle methods, systems, tools, techniques, forms and templates in order to ensure continuous improvement of the capabilities in Technical Project Scoping
Supervise and assist in the preparation of reports for each business opportunity including analysis of the overall business cases
Enter all business cases documents into the PM System and ensure alignment with SANS documents Improvement?????????
Evaluate enhancement opportunities in the department process and communication potential
Improvement to ensure seamless workflow and timely submission of RFPs, Tenders and Contracts
Policies, Processes and Procedures????????
Support in monitoring day-to-day activities to ensure compliance with stipulated policies and procedures
Contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement
People Management????
Conduct annual performance appraisal of direct subordinates to monitor their work performance and Identify their training and developmental requirements
Actively participate in on-the-job training, mentoring and coaching of subordinates
Provide clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow
Promote a high-performance working environment embracing SANS?s values
