Private Label Quality Assurance Manager

Job Description

Ensure and maintain the quality of Nahdi Private Label products through conducting Quality Assurance testing, audits, comparison with competitors products, compliance with governmental requirements, managing the product specification database...etc. in order to maintain the competitiveness and legality of Nahdi Private Label products.Accountabilities:

• Defines and implements overall QA process related to new PL?Imports brands ensuring it complies with overall new products development process?
• Manages communication with external laboratories regarding defining future products specifications of new products
• In collaboration with PL Manager defines comparable SKU brands and sets minimum quality requirements for PL products?
• Sets clear quality control process through conducting regular QA tests to ensure compliance with the agreed specifications and ongoing comparison with competitors products
• Defines product specification templates and ensures the database in up to date
• Responsible for annual QA budget external labs sampling internal testing manufacture audits etc
• Supports PL Manager in sourcing process through validation of manufacturing quality certifications ISO GMP Halaletc in order to ensure compliance with Nahdi standards?
• Involved in evaluation of received offers from potential suppliers from product QA perspective
• Defines minimum QA manufacturing standards for new PL suppliersmanufacturers
• Defines and implements the audit plan for vendors when required as per the agreed risk assessment matrix Engages with third parties if needed
• Ensures that all the labeling requirements for PL and IMP brands are in line with SASO regulation
• Signs off final color proofs for new products and verifies that claims and text is in line with regulatory requirements
• Arranges internal testing panels and provides evaluation reports to PL team
• In collaboration with Marketing supports external consumer testing?
• In collaboration with PL and IMP brands suppliers prepares necessary documents/files being required for SFDA registration Ecosma process
• In collaboration with other internal stakeholders responsible for guest complaint management process
• Investigates reasons for complaints and if needed works closely with suppliers to identify the cause and define areas for improvement
• Prepares pre shipments testing risk mitigation annual plan?
• Ensure that all the process related to PL and Importation Department are updated and in line with companys policies
• Reports directly to PL and Importation department Manager
• Plan execute and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
• Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
• Develop or update company complaint and inspection procedures to ensure capture and investigation as well as proper documentation of complaints
• Monitor risk management procedures and maintain and analyze problem logs to identify and report recurring issues to management and product development

Employee duties are not limited only to the abovementioned Accountabilities heshe may perform other duties as assigned.

Keyskills :