Data collection, analysis and reporting (data gathering communication, working with KPI data custodians, report compilation, KPI trend analysis, and reporting commentary).
Data visualization -Designing KPI dashboards and scorecards.
Performance analysis of actual performance versus targets across the Technology Division to identify causes for divergence from forecasts and provide timely reports and recommendations to management.
Plan and implement a comprehensive performance management function for services across the department.
Manage development and implementation of monitoring systems for departmental performance indicators and standards, including ensuring data quality and compliance with internal and external audit requirements.
Manage all departmental performance issues.
Manpower:
Handling manpower plans, actual, vacancy, and organization structure.
Handling HR programs under the department and focal point for the Technology.
Handling manpower strategy plan, and the execution of the strategy.
Executive Reporting:
Providing performance reports per department and overall performance for Technology.
Provide executive analytical presentations.
Provide periodical reporting methodology to the management.
Strategy:
Provide strategic advice and guidance on the performance management framework.
Advise and implement policies and strategies for the development of departmental performance matters.