| Job Location | Jeddah , Saudi Arabia |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Higher Education; IT Services |
| Functional Area | Not Mentioned |
Position SummaryActing as a team member providing user support, problem analysis and resolution, general technical assistance, and training related to the IP communications network.? Laying of Optical Fiber and Termination on the Patch Panels and/or Switches/Routers.? Troubleshooting of Structured Cabling (Copper and/or Fiber) in case of connectivity problems.? Installation of IP Phone sets, Access Points, PoE network switches, etc.? Ability to troubleshoot, diagnose and fix any related problem.Major ResponsibilitiesOperational/Technical? Provides technical assistance to first and third-tier support groups and department end-users.? Helps to Analyze and resolves technical problems for established networks.? Provides assistance and handles technical network problems and emergencies.? Performs monitoring of data communications network for purposes of preventative maintenance, trend analysis, and problem resolution.? Assists in identifying problems across multi-platform distributed network environments.? Installs configures, and maintains network components as directed by the team lead.? Establishes user profiles, user environments, directories, and security for networks.? Document network problems and resolutions for future reference.? Assists in the running of email, anti-spam, and virus protection.? Assists in the Analysis and resolution of wide range of Network faults.? Maintains confidentiality with regard to the information being processed, stored, or accessed.? 24/7 technical support on a shift pattern.? Reports network operational status by gathering information as directed.? Maintains records including problem documentation and actions taken.? Escalates any risks and issues to the Network Team Lead.Other Responsibilities? Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
