The jobholder will effectively manage and lead the HR operations activities and team to maintain required service levels to customers and ensure compliance to AF policy and KSA applicable rules and regulations.
?About the Responsibility?
Manage On boarding processes according to iGrow system, AF policies and applicable Saudi Labor Law in terms of Contract completion, Data processing and delivery of all join-up logistics as per entitlement
Manage Off boarding processes according to AF policies and applicable Saudi Labor Law in terms of end of service benefit, documentations, system updates and government formalities.
Ensure full payroll cycle and WFM transactions are completed within required time and quality
Manage Shared Service contact centre to ensure customers are served within required time and quality and update the management with periodical reports
Liaison with KSA labor office to tackle HR operational aspects in terms of employment and documentation regulations.?
Manage and update all GOSI files for AF group in KSA by ensuring all data is accurate and payment is done within applicable rules and regulations
Handle Medical Insurance service for AF group in KSA by maintaining data accuracy, liaison payment and ensure compliance with applicable rules and regulations.
Review all operational escalation cases with HRBPs in business units and employees to take proper disciplinary actions as per AF policies and KSA labor law with full documentation??
Maintain employee files and documents?on physical and digital basis?in compliance to applicable Labor Law
Manage team performance in terms of day-to-day employee services?that positively impacts customer satisfaction
Periodically review employee records for KSA based staff to ensure accuracy and perform validation checks
