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Manager ? Data Centre

4.00 to 6.00 Years   Jeddah , Saudi Arabia   31 Jan, 2023
Bupa Arabia
1 Jobs Openings
Job LocationJeddah , Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryInsurance & TPA
Functional AreaNot Mentioned

Job Description

To ensure optimum operation, performance, security, integrity, and enhancement with business teams to ensure achievement of data center capacity.

  • Prepare plans for installation of data center according to requirements.
  • Research new designs for an advanced data center.
  • Maintain all business procedures associate with assets and capacity.
  • Monitor all functional resources required for growth and ensure appropriate functioning.
  • Coordinate with various departments and perform integration of critical systems into infrastructure.
  • Monitor all Data Center functional projects and track appropriate progress.
  • Assess the current systems architecture recommend solutions for improvement.
  • Deliver required reports to close management and audit requirements.
  • Assess performance of securityrisk assessments on DC technologies & facilities forinformationsecurityprocesses.
  • Manage problems to fix root causes to proactively prevent recurrence.
  • Advise best practices to ensure that customers storage/backup solutions are working in efficiently.
  • Manage escalated customer issues and resolve them without further escalation.
  • Troubleshoot storage, backup and restore failures on multiple platforms with varied configurations.
  • Perform data restorations for servers, file systems, and databases.
  • Install and configure backup applications on client servers.
  • Improve current processes and exercise judgment in the decision-making process.
  • Monitor end to end Bupa technology services, systems, networks, applications, and online services
  • Incident identification, logging and service requests creation
  • Monitor Service desk tickets as per agreed operational and service levels agreements
  • Monitor and report technology services, systems, networks, applications and online services interruptions
  • Perform patch run activities and ensure successful completion status
  • Support with Disaster recovery and business continuity plans.
  • Maintains up-to-date documentation and workflows to assist in services
  • Create guidelines to produce forms, checklists, and templates required to perform Network Operations Center activities.
  • Ensure all Network Operations Center activities and solutions are in compliance with company approved policies, applicable industry standards and best practices.

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