Support operations and Sales to create a culture of functional excellence, accountability, professionalism, and commitment to company values and standards.
Manage and direct work of team leaders and their teams.
Plan, lead, organize and control the delivery of the operations contribution to site objectives and overall performance in terms of HSE&S, service, and quality, costs, and personnel.
Follow all standard operating processes, looking for and responding effectively to hazards in safety, health, security, and environment, taking account of people, planet, community, and procedures.
Develop individual team members and build a team that collectively is capable of and fully involved in achieving the task. Enforce personal performance standards within the team.
Ensure all safety rules/procedures are being observed and followed by team members.
Oversee the day-to-day operations of the warehouse, including freight, returns, receiving, parcels, transfers, pre kit, and inventory management.
Lead and develop warehouse team to deliver unparalleled customer service.
Manage daily plans to exceed expectations for productivity and accuracy.
Maintain a clean, safe warehouse environment.
Ensure production inventory control, shipping/receiving priorities are being followed and status is updated at shift end.
Account for proper allocation of person-hours per shift.
Ensure all quality-related process controls are being performed in accordance with established procedures.
Work with the quality department to ensure all quality-related process controls are working properly at all times and to determine new ways to ensure a high-quality product.
Communicate targets to the team (s). Measure and communicate status versus results expected.
Lead an operational excellence agenda by coaching and teaching functional excellence.
Hold team accountable for performance standards and continuous improvement initiatives.
Ensure the team follows standard operating procedures and processes.
Attract, lead, coach, appraise and develop employees, ensure staffing and stimulate talent (management).
Mentor, challenge, and develop personnel with emphasis on change management, cross-training employees, and driving employee ownership of company results.
Communicate and hold the team accountable for all housekeeping standards, complying with established corporate safety initiatives, and maintaining a safe work environment.
