IT Support Specialist

1.00 to 4.00 Years Jeddah , Saudi Arabia 29 Jun, 2021

Job Location	Jeddah , Saudi Arabia
Education	Bachelor's degree / higher diploma
Salary	$1,500 - $2,000
Industry	Motor Vehicle Passenger Transport
Functional Area	Not Mentioned

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Respond to queries either in person or over the phone
Train computer users
Maintain daily performance of computer systems
Respond to email messages for users requesting help
Walk users through problem solving process
Run diagnostic programs to resolve problems
Resolve technical problems with Local Area Networks (LAN)
Follow up with users to ensure issue has been resolved
Install, modify, and repair computer hardware and software
Install computer peripherals for users

Escalate unsolved issues to higher level of support

Keyskills :

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