Manage virtual and physical servers with Windows or Redhat/Linux (preferred) operating systems.
Manage Active Directory, Microsoft Office 365, and server and workstation patching and updates.
Have familiarity with MS SQL server, windows clustering, domain controller setup, and group policy
Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.
Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
Manage end user accounts, permissions, access rights, and storage allocations in accordance with best- practices
Familiar with routing and switching.
Familiar with SD-WAN.
Familiar with Cisco collaboration (Audio / Video).
Familiar with Firewall configuration.
Perform and test routine system backups and restores.
Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents to support as necessary.
Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information.
Recommend, schedule, and perform software and hardware upgrades, patches, and reconfigurations.
Develop required reports in response to business user and management needs.
Manage vendors, outsourcers, and contractors to secure software products and services
Manage the physical environment of the server racks including cable management, documentation, labeling, and configuration of KVM switching for console and remote access.
Build and deploy new servers on the network as needed.
Have familiarity with NAS and SAN storage management.
Other duties may be assigned by his direct manager related to IT field.
Support the other IT engineers with Helpdesk tasks and end user support.
Travel to different branches inside and outside Saudi Arabia to complete IT tasks.
