Monitor staff and oversee the procedures to reduce the amount of unpaid debts
Analytical and have great report writing skills. Ultimately, extensive knowledge of collection laws, and continuously find ways to improve the company?s debt recovery.
Develop strategies for ensuring the growth of programs enterprise-wide, and optimize processes to maximize output and minimize costs
Follow company policies and standards, as well as laws and regulations
Overseeing staff members and ensuring the accurate and timely invoicing of customers.
Setting KPI?s collection goals and targets for the department.
Creating and implementing a strategy to improve the collection of outstanding credit.
Implementing collection policies and procedures to avoid excessive outstanding credit.
Ensuring that the company policy on recoveries is followed and that it is in line with the regulations
Familiarity with all types of courts, SAMA, and other government agencies.
Implementing deadlines for invoicing and payment collection.
Negotiating with customers in cases when non-payment occurs.
Preparing monthly feedback reports on payment collections.
Remaining informed of any legislative procedural training regarding debt collection.
Training and mentoring of staff members in the collections department.
General understanding of all financial disciplines.