Regular phone Calls and Regular Physical Visits and Meetings
Monthly reconciliation and problem solving for pending / disputed invoices
Submission of Reminder, Claim, Dunning and/or Warning letters, Etc.
Responsibilities:
Delivery of invoices and collection documents to customers such as Machines, Parts, and Service Invoices, Statements of Accounts, claim letters to public customers and Promissory Notes on due dates and obtain acknowledgement from the recipient.
Follow-up collection from customers and solve any pending / disputed invoices
Carry out reconciliation between the Companys records and customers books of accounts and follow-up on resolving of reconciling items and disputed invoices
Issue collection Receipts to customers for amounts collected from them and the remittance of these amounts to the Companys Cashier on a daily basis.
Report to the Officer / Supervisor on any problems or major changes within customers organization.
Submit the Collection Visit Report to the Officer / Supervisor on daily basis.
