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Customer Service Representative

2.00 to 5.00 Years   Jeddah , Saudi Arabia   14 Jul, 2023
Capital Ambulance for Medical Services
2 Jobs Openings
Job LocationJeddah , Saudi Arabia
EducationCertification / diploma
SalaryNot Mentioned
IndustryOther Healthcare Services
Functional AreaNot Mentioned

Job Description

  1. Manage large amounts of incoming phone calls
  2. Identify and assess customers? needs to achieve satisfaction
  3. Build sustainable relationships and trust with customer accounts through open and interactive communication
  4. Provide accurate, valid and complete information by using the right methods/tools
  5. Meet personal/customer service team sales targets and call handling quotas
  6. Handle customer complaints, provide appropriate solutions and alternatives
  7. Keep records of customer interactions, process customer accounts and file documents
  8. Follow communication procedures, guidelines and policies
  9. Take the extra mile to engage customers

Keyskills :

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