Customer Experience Consultant (Zahid Travel Group)

1.00 to 10.00 Years Jeddah , Saudi Arabia 26 Jul, 2021

Job Location	Jeddah , Saudi Arabia
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Travel Agency; Tourism, Museum, & Cultural; Toys & Leisure
Functional Area	Not Mentioned

A Travel advisor helps customers find the perfect holiday by giving them real insights about destinations, hotels, tours, visas, rentals and other travel related issues. He engages customers by bringing pictures in the brochures to life in order to get them interested in the various travel packages offered by the agency.?
A travel advisor is also expected to perform with excellent customer service and sales skills, decisive and successful problem-solving skills, a strong knowledge of geography domestic and international destination knowledge, and a passion for detail.
Receive requests for reservations from clients and make bookings thru Global Distribution System (GDS) Systems.
Effectively market and sell Leisure packages.?
Prepare quotations for flights, hotels, package bookings or other services.
Monitor and sort GDS queues (or similar program) to maintain quality control.?
Comply with the strategies, policies and procedures of the division and the company.
Retain good business relationship with the airlines and hotel partners.
Secure new client sales and retention through customer service provided.
Respond to customers and provide advisory about the status of their bookings.
Deliver excellent customer service, manage customer issues understand customer travel needs.
Adhere to the assigned work schedule.

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