Collecting the outstanding balance and ensure that payments are keyed on to the system correctly and promptly. All records are to be kept orderly and easy to access. And monitoring debtor balances to ensure a reduction in debtors DSO
Process weekly reviews together with the salesperson to clarify the accounts facing any problems.
Prepare age analysis to focus on colleting the overdue outstanding balance.
Check and ensure that all payments and bank remittances are banked daily and Allocate received payment.
Monitor accounts to identify any potential bad debt.
Review and Follow up with new contract and renewal as well.
Send deadline letters for the bad payers accounts.
Issue and follow the invoices, payroll & credit notes.
Ensure customers account queries are resolved on time and investigating internal and external customers to resolve disputed items.
Prepare lists for overdue invoices and send it to the clients on monthly bases along with the SOA and ensure that the client has received it on time.
Monitor the clients to ensure that they are working within the agreed terms and conditions.
