Planning and preparation (Export mandate letters, APE registration and document instructions)
Documentation distributionÿ
Export protocol documentation
Develop and implement a paperless document system
Maintain shipping records, including providing tracking or shipping history information to customers on request. Ensure all documentations are file adequately and promptly.
Updating customers on the progress of shipments
Ability to manage the entire export procedure
Manage different modes of international services with sound customs knowledge
Handle the export file and cross trade shipments
Coordinate movement of import/export cargo
Schedule and coordinate with domestic and international freight forwarders, haulers, transporters for timely delivery.
Booking for shipping space for sea/air shipment and coordinate with forwarders/ shipping agents
Identify improvement opportunities within the process and day to day operations
Oversee and support the team to enable effective service delivery